LHA London Ltd

Privacy & Cookie Policy


Last updated: 4th May 2018

Visitors to our website

When someone visits lhalondon.com we use a third-party site (Google Analytics) to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various parts of the site. This information is processed in such a way that it does not identify anybody. We do not make, and do not allow Google to make, any attempt to find out the identity of those visiting our website. If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain exactly what we intend to do with it.

Use of cookies

Our Cookies Policy explains what cookies are, how we use cookies, how third­ parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third­ party to recognise you and make your next visit easier and the Service more useful to you. Cookies usually contain two pieces of information: a site name and a user ID. Cookies cannot be used alone to identify you, although they can identify your IP address. Cookies can be “persistent” or “session” cookies.

How ​LHA London Ltd ​uses cookies:

When you use our website, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioural advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. Temporary cookies that are in the folder of your browser up until you leave our website
  • Performance cookies. These cookies remain on your computer for longer than ‘essential’ cookies (depending on your browser settings) They do not contain any personal information and are used to assisnt with navigation and improve performance.
  • Third­ party cookies. In addition to our own cookies, we may also use various third­ parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

By using our website, you agree that we can place these types of cookies on your device.  Our cookie policy may change and it is your responsibility to check it on a regular basis.

What are your choices regarding cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies?

You can learn more about cookies on the following third­party websites such as http://www.allaboutcookies.org/

Security and performance

We use a third-party service to help maintain the security and performance of the website. To deliver this service it processes the IP addresses of visitors to the LHA London website.

People who contact us via social media

If you send us a private or direct message via social media the message will be stored within that site. It will not be shared with any other organisations.

People who email us

We will monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

Links to other websites

This privacy notice does not cover the links within this site which link to other websites. We encourage you to read the privacy statements on the other websites that you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 4th May 2018.

How to contact us

If you would like to request information about our privacy policy you can email customerservices@lhalondon.com