A Place to Call Home

The Passage is London’s largest homelessness charity. For the past 40 years, we have been based in the heart of Westminster, providing practical support and a wide range of services to help transform the lives of people who are street homeless.

We are guided by our Vincentian values and offer our clients the resources and solutions to end their homelessness for good, including routes to employment, benefits and accommodation. We run a modern Resource Centre in Victoria, three residential and resettlement projects, outreach and health services, homelessness prevention schemes and a pioneering modern slavery referral programme. We support around 3,000 people annually.

LHA London played a vital role in the first wave of the pandemic, providing emergency accommodation for people to come off the streets and into a place of safety. They also provided services for winter emergency accommodation. They therefore seemed to be the ideal partner as we refurbish one of our most vital accommodation services, Passage House.

Passage House enables people to come off the streets, get help and support and then move on to longer-term accommodation. In fact, during the last 12 months, over 80% of people using the service did just that. Unfortunately, the building itself and physical environment do not match the high-quality service provided and only a complete and comprehensive refurbishment will achieve that. The Passage has therefore partnered with LHA London to utilise one of their hotels to temporarily accommodate the entire service – all residents and staff – whilst the refurbishment work takes place.

In the 21st century Britain, street homelessness should simply not exist. People may at times in their lives experience a housing crisis, but they should never find this leading to them being on the streets. We can all play our part in ending street homelessness and we saw during the first wave of the pandemic what can be achieved if everyone pulls together to tackle a common cause. I would like to think that when we look back on the Covid pandemic, one of the few positives was the knowledge that if everyone works together across society then we truly can end street homelessness. This is what The Passage is all about, and it is great to have partners like LHA London working with us to achieve just that. We want to ensure that everyone has what so many of us can sometimes take for granted; a place to call home.

Mick Clarke, CEO of The Passage